AI Agent Management Platform for contact centers
Unholdyourcustomers;holdontoloyalty.
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AIagentsthatturncustomerconversationsintolastingloyalty
Loyalty shouldn't wait on hold.
Parloa's AI agents instantly manage millions of conversations in any language, eliminating wait times and transforming outdated experiences into meaningful customer relationships.
Create personalized customer experiences.
See faster resolutions and higher engagement.
Develop meaningful relationships that deepen over time.
Solutions for every industry, every use case
Whether it’s scheduling, refunds, or recommendations, our platform is built for high-volume, high-stakes environments.
SAP Endorsed App Premium Certification
Parloaistheonlycustomer-facingvoiceAIandcontactcenterplatformtoearnSAPendorsedapppremiumcertification.
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At Parloa, we believe we can close the company - customer relationship gap by transforming every interaction into a seamless, personalized, preemptive experience that deepens over time.
Engineeredforreliability,builtforscale
Our platform orchestrates the full AI agent lifecycle, so you can get to value faster, with more confidence.
TheAIAgentlifecycle
Design
Test
Scale
Optimize
Whatsuccesslookslike
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HowBarmeniaGothaer’s“Mina”AIagentaddsmoreempathyandprecisiontocallrouting
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Workload reduction at the switch board00%
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NPS increase000%
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Customers reported a stronger customer relationship with Barmenia00%](/content/customers/how-barmeniagothaer-s-mina-ai-agent-adds-empathy-and-precision/index.html)
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Real-time translation accuracy00%
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Less phone time for staff00%
Committed to security, privacy and compliance
ISO 27001:2022
ISO 17442:2020
SOC 2 Type 1
SOC 2 Type 2
PCI DSS
HIPAA
DORA
Buildcustomerrelationshipsthatstandthetestoftime
See how our platform helps you turn reactive customer support into proactive, long-term relationships.
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